The connection with the ERP system was also challenging.” Web store integration with TecDoc “Adjustments to prices or images had to be requested through them, after which the adjustment would be released with the next update, at a maximum of 24 hours later. “The web store was an independent system managed by a third party,” says Michael Krautli, the company’s Managing Director. The process, however, was far from ideal. Krautli’s clients had been able to order parts from a web store for some time. Moving away from third-party web store management Read on to find out how they did it and how their business and clients are benefiting. Krautli wanted to find a way to leverage TecDoc while retaining web store visitors and improving their customer experience. Learn how our ERP-integrated solution centralizes your data so you can focus on the future.
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